How to Submit A2P 10DLC Campaign

In this article, we will explain how to submit a A2P 10DLC Registration Campaign in Lead Hero.
(Note: This is required if you are purchasing phone numbers of USA or Canada).

Why You Should Do This

Submitting an A2P 10DLC registration in Lead Hero is required to comply with U.S. carrier regulations and ensure successful message delivery. It helps prevent message filtering, improves SMS deliverability, and avoids potential fines or number suspensions. Since Lead Hero uses Twilio, proper registration is necessary to meet carrier requirements for business messaging. Without approval, your SMS campaigns may be blocked or experience high failure rates.

Step 1:

Create a Form with the following fields;

1. First Name (Required).
2. Last Name.
3. Phone Number (Required).
4. Email (Required).
5. Two Consent Boxes; (Required).
   • I consent to receive marketing text messages from [COMPANY NAME] at the phone number provided. Frequency may vary. Message & data rates may apply. Text HELP for assistance, reply STOP to opt out.
   • I consent to receive non-marketing text messages from [COMPANY NAME] about my order updates, appointment reminders etc. Message & data rates may apply.
6. Box containing Privacy Policy | Terms of Service Links.
7. Change Button text to “Submit”.

Step 2:

1. Create a funnel and add following sections;
   • Logo in the header section,
   • Add some text like “Please Fill This Form” in second section,
   • Form(created above) on the second section,
   • Create footer and add the following text “[BUSINESS NAME] - [BUSINESS WEBSITE] - [RIGHT NOW YEAR] | ALL RIGHTS RESERVED”
2. Attach website domain with this funnel.
3. Use this funnel link in this section while submitting A2P Campaign, “How do lead/contacts consent to receive messages?”

Step 3:

1. Go to settings > Phone Numbers > Trust Center
2. Click on ‘’Start Registration Now’’
   
   
   
   
   
3. Is the business entity you're registering located in the US and/or Canada? ‘’YES’’
4. Click on Continue
5. Write ‘’Legal Business Name’’
6. Choose ‘’Business Type’’
7. Choose ‘’Business Registration ID Type’’
8. Write ‘’Business Registration Number’’
9. Choose ‘’Business Industry’’
10. Write ‘’Business Email’’
11. Write ‘’Website URL’’
12. Choose ‘’Business Region of Operations’’
13. Click on Continue
14. Fill Business Address Details
15. Click on "Continue"-----
16. Fill Authorized Representative Details
17. Click on Continue
18. Select ‘’Low Volume Standard’’ Because its recommended
19. Tick on ‘’I acknowledge’’
20. Click on Continue

 

Step 4:

Use Case Description > Use this template

‘’This campaign sends appointment information-confirmation & reminder messages to our customers once they have booked an appointment with us on our website and opted-in to receive promotional and notification SMS from us to find out more information about [YOUR PRODUCT/SERVICE HERE]’’

Sample Message #1 > Use this template

‘’Hi John Smith! This is [YOUR NAME HERE] from [YOUR BUSINESS HERE]. Our appointment for July 20 11:00 AM is confirmed. Please reach out in case you need to reschedule. Reply STOP to unsubscribe.’’

Sample Message #2 > Use this template

‘’Hey John Smith! This is [YOUR NAME HERE] from [YOUR BUSINESS HERE]. I see that you weren't able to make it for our appointment. Would you like to reschedule? Reply STOP to unsubscribe.’’

Click on "Continue"

Step 5:

How do lead/contacts consent to receive messages? > Use this template

‘’End users opt-in by responding to a marketing campaign and visiting  [YOUR FUNNEL HERE]- and filling in their details. Users check a box to receive notifications and promotional messages from us to provide their consent.’’

Opt-in Message > Use this template

‘’You have successfully opted-in to receive notification and promotional SMS from [YOUR NAME/BUSINESS HERE]. Please reply STOP to unsubscribe.’’

Click on "Submit" (It will approximately take minimum a week to approve)